Refund policy

We want you to love your order! If something isn't quite right, here's how returns work.

Return window
Return requests must be made within 7 days of delivery. Email Bdcollectionstudio@gmail.com with your order number, the item(s) you'd like to return and the reason. We'll reply with your return authorization and the return address. Items sent back without a return authorization can't be processed.

Return conditions
Items must be unworn, unwashed and in original condition, with original tags attached, and returned in their original clear garment packaging with the SKU label.

Final sale items
For hygiene reasons, intimates and lingerie, swimwear, jewelry and beauty products are final sale and can't be returned.

Exchanges
We don't offer direct exchanges. If you need a different size or color, return the original item for a refund and place a new order.

Return shipping
Customers are responsible for return shipping costs. Some returns may be subject to a restocking fee.

Damaged or wrong item
Email us within 7 days of delivery with your order number and a photo of the item, and we'll make it right at no cost to you.

Refunds
Once your return is received and inspected, your refund will be issued to your original payment method. Please allow a few business days for it to appear, depending on your bank.